How much does shipping cost?
For orders over $79, shipping is FREE! For all other orders, we charge a flat $6.95 shipping fee.
When will I get my order?
In most cases, orders will arrive 1-7 days after you place your order, depending on your location. Note: some non-food orders may take 5-10 business days for delivery.
How can I track my order after it ships?
When we ship your order, we'll send you an email with tracking information. You can also track your order in your account. Once you get the email, the order has already left our warehouse.
Where will you ship my order from?
Most orders ship from one of our two warehouses, in NJ or WA. In some cases, orders might be shipped from one of our partners.
Do you ship to…
- Alaska and Hawaii? Yes, however free or flat shipping rates are not applicable to these states. Your shipping rate will be calculated during checkout.
- PO Boxes and APO/FPO addresses? For pet foods, no. However we are able to ship most of other products to PO Boxes and APO/FPO addresses.
- Countries outside of the USA? Yes! However free or flat shipping rates are not applicable to these orders. Your shipping rate will be calculated during checkout.